TERMS AND CONDITIONS
General Terms
- We do not allow Adult, Warez, illegal MP3 Sites or IRC Bots.
- You may not store more data in your account than your allotted virtual server space.
- Your virtual server (inc FTP and Telnet access) is for your personal use only. You must not divulge the password to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.
- Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all data stored on your virtual server.
- You may not run server processes (eg. talkers/IRC Bots) from your virtual server.
- We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.
- When your account is closed, all files (including web pages, etc.) will be deleted.
- We reserve the right to cancel your account at any time without notice.
- We reserve the right to amend and update these Terms and Conditions at any time without notice.
- To protect your privacy we never distribute your name or e-mail address to any third parties.
- Users must not participate in any form of un-solicited bulk e-mailing or spam.
- By logging into your account, or uploading files to it, you are indicating your acceptance of these Terms and Conditions.
- All prices listed are exclusive of V.A.T. at the current rate.
Refunds
- If you take out one of yearly packages we expect you to commit for this period of time. Because of your commitment, we offer a discount on the normal monthly price of our accounts. If you cancel your account within your service period then JRP Hosting will not make any refunds on any unused portions of your account. While we do not offer refunds for pro-rated service (beyond our 30 day money back guarantee which is applicable to some accounts only) you have no obligation to continue using our service.
- Our 30 day money back guarantee (applicable to some accounts only) excludes the refund of domain name registration fees.
Miva Merchant Software
- Miva Merchant is a software package bundled with some WebFusion accounts. Once you have logged into Miva Merchant you accept that we will be unable to refund you for any portion of this software. You may still claim your 30 day Money back guarantee but this only covers your hosting package and excludes Miva Merchant.
Telnet
- Telnet shell accounts are made available for editing and setting up your web site. It is not a development platform for issues unrelated to your web site.
- You must not leave you home directory at any time.
- You must not attempt to gain the privileges of another user.
- Interfering with the following files will result in your telnet access being removed - .bash_history - .bash_logout - .bash_profile - .bashrc.
MyServerWorld™ 10.0
- MyServerWorld(tm) is a trademark/copyright of Host Europe PLC.
- Any attempt to use the MyServerWorld™ 10.0 for purposes other than it's intended use will result in your account being terminated.
- Any attempt to obtain the source code and internal functionality of the MyServerWorld™ 10.0 will result in legal action.
Bandwidth
- If your bandwidth reaches the points where it has an adverse affect on other clients we reserve the right to disable your site until you can reduce your bandwidth usage.
- Each virtual server includes a nominated amount of bandwidth, if you use more than this amount then you agree to pay for this bandwidth at a rate of 5p (five pence) per 1 MB.
Web Pages
- Commercial use of web and ftp space is permitted.
- You will be responsible for the content of your pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate UK law.
- You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your page(s).
- We reserve the right to remove material deemed inappropriate from your web pages, without prior notice. WebFusion Internet Solutions do not allow adult, warez or illegal MP3 web sites on their servers.
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Email
- There is a 5MB limit on email attachments. Email sent or received with larger attachments will experience delivery problems. To send a file greater than 5MB, we recommend placing the file within a folder on your website and then sending the recipient a web link such as http://www.yourdomain.com/foldername/file.zip so that they can download the file. Alternatively, you may want to use a large file email service.
- Your mailbox is limited to 10MB of storage space. However, if you use a program such as Outlook Express which downloads messages to your computer, rather than storing them on our servers, the amount of messages you can have is only limited to the size of your hard drive.
- We do not support email messages to large groups of people.
Credit
- Credit accounts are available for government, health, education and councils only.
- If your account/service is activated before payment is made then payment must be sent in full by return.
- If payment is not made in full within our terms your account may be deactivated.
- We may make a search with a credit reference agency and make enquiries from time to time, which will keep a record of that search and will share that information with other businesses. We may also make enquiries about the principle Directors/Proprietors with a credit reference agency.
Third Parties
- Our connection is supplied by Europes No.1 internet service provision. You and we are subject to their terms and conditions in addition the terms and conditions above as regulated by the UK Government.
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