0. In the General Tab windows, ensure that you DO NOT have 'Check for new mail' set to 'every minute'.

Our mail server will think you are connecting too often, consider this a virus threat, and then shut you out for 20 minutes.

Repeated access using 'every minute' or '5 minutes' may cause a cascade lock-out effect and you should set your setting to 'every 30 minutes' and not launch iMail for a further hour to let the system recover you settings.

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In the Accounts Tab, click the + icon in the bottom left to create a new POP account.

In the Accounts Tab - Account Information:

1. Enter a description for the email account

2. Enter the email address you want people to see in their email application when they receive an email from you. This will also be the email that they will reply to automatically.

3. Enter the name you want people to see in their email application when they receive an email from you.

4. Enter the IP number you received with your hosting notification from us. You mail also be able to use mail.yourdomainname.xxx.

5. Enter the account name of your email account (available in your Control Panel).

6. Enter the password for your email account (available in your Control Panel).

7. Enter the smtp address of either :

• your broadband suppliers smtp e.g: smtp.ntlworld.com or smtp.btconnect.com
• mail.yourdomainname.xxx.
• mail.yourdomainname.xxx:pop.your_account_name

.....Every Broadband supplier has different settings.
.....You should consult with them for the correct setting.

8. Some Broadband suppliers require you to also add special server settings to send email through their smtp gateway...

........click this button to add additional setting if told to do so by your Broadband supplier,
.....cntd ....below...

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If you have been advised by your Broadband supplier to enter a password for your smtp access then:

9. You will most likely NOT have to tick this box.

10. Set Authentication to 'Password".

11. Enter the account name of your email account.

12. Enter the password for your email account.

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In the Accounts Tab - Special Mailboxes:

This is usually left set at the Default settings shown above.

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In the Accounts Tab - Advanced:

13. Please ensure you select to have your mail removed from the server 'Right away'. Otherwise your mail box may become full and cease to function or your email application may get out of synchronisation with the server over time.


You are now ready to receive emails on your account(s) !


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